FAQs

our frequently asked questions

Below are the questions we get asked a lot about SSS Surf School and the lessons we offer. If you have any other questions that we’ve not answered here, please get in touch and we’ll be happy to help.

SSS Surf School is open all year round, sun rise to sun set. If you require a lesson at a different time to the options on the website please contact us.

Whilst we will always try and accommodate next day or even same day requests for lessons, we encourage people to book as far in advance as possible, especially during peak season (July and August and Bank Holidays). We regularly receive bookings months in advance, so the more notice you can give us, the better. Click here to book your lesson.

Visit the price list page for full details of our lesson prices.

Yes, we accept most major cards and also take cash. 

We recommend leaving your belongings in your vehicles once changed, however you can leave belongings in the surf van if necessary. 

All participants must arrive 20 minutes before the lesson is due to start to ensure all administration is completed and allow time for changing.

The meeting point for SSS Surf School is the Cornwall Council Watergate Bay Car Park at Watergate Bay in Newquay.  The car park gets very busy in the summer so leave a little extra time before the start of your lesson to find a space and buy a ticket.

There are two large carparks at Watergate Bay beach. The meeting location is in the Council car park. In summer months allow plenty of time to park as they do get very busy.

Swimwear, towel, water, sunscreen and any medication you might need including an EpiPen or inhaler.

If you are used to surfing your own board by all means bring it to your lesson. Our goal is to support you to improve your surfing skills so we may ask you to try out our boards during the lesson to help you progress. We have a bespoke range of surfboards suited to all levels of riders designed with progression in mind to help you make the most of your surf lessons.

Yes, if you would prefer to use your own wetsuit that is fine but you will be required to wear a white SSS rash vest in the water. SSS Surf School provides top of the range O’Neill wetsuits to all students.

Lessons are taught by one of our experienced SSS Surf School team members. SSS instructors are experienced, qualified surf instructors and lifeguards who each bring their own passion and vibrant personalities to the team to ensure you have the most fun in the surf as possible while keeping you safe and developing your surf skills. Find out more about us.

Yes. SSS Surf School will supply water. There is also a café on the beach which sells food and drinks.

Definitely. Learning to surf is challenging and everybody is different. Our Instructors will work closely with you to make sure you have the right surf board to develop your skills and also train you on beach and water safety to improve your confidence in and out of the water. Everyone is a different shape, size and level of mobility, with the right equipment and instruction anyone can learn how to ride waves. 

If you are worried then the best thing to do is get in touch with one of our team, they can talk you through a beginner lesson and understand a bit more about your concerns. Rest assured though, part of the beginner experience is learning all about water and beach safety and helping you feel more confident in the water. You will be waist height in the water and your feet will be able to touch the floor at all times. Improving your ability to swim and building your confidence in the water is a key part of the lesson and a must do to start your surfing experience. 

We teach children from six years old, for children to take part in a group lesson they must be 8 years old or above. We offer surf lessons for children, and these are for a maximum of five children. To book or ask any further questions please contact SSS Surf School.  Children need to be accompanied by adults at the start and the end of the lesson whilst getting changed and filling out the waiver forms.

Absolutely. SSS provides private family surf lessons as surfing as a family is great fun and offers a wonderful opportunity to learn and practice together. 

All bookings are confirmed on receipt of payment and a completed booking form. 

Any cancellations or changes to your booking must be made in writing to SSS Surf School and will only be accepted from the date they are received by SSS Surf School. 

Our refunds as part of the cancellations policy are as follows:

  • 4 weeks or more from booking start date = full refund
  • 2-4 weeks before booking start date = 50% refund
  • Less than 2 weeks to booking start date = no refund.

 

If the booking is changed more than 21 days prior to the booking, SSS Surf will do their best to accommodate the requested change to the booking. Less than 21 days prior to the start, no changes can be made.

In the event a lesson is cancelled by us due to dangerous conditions we will do our best to re-schedule the session with a credit note being issued if this is not possible. The credit note issued is valid for one year from the date of issue, and only applies to surf lessons.